Privacy Policy
At plitvicelakesnationalpark-hotels.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data while ensuring compliance with applicable laws and regulations. Your trust is important to us, and we strive to be transparent about our data practices.
Data We Collect
- Information You Provide
- Information such as your name, email, phone number, and billing address that you provide during account creation, purchases, or newsletter sign-ups.
- Transaction/Financial Information
- Details related to purchases and payment methods (not including full credit card numbers) processed by third-party payment processors.
- Communications
- Details you provide when contacting customer support or submitting feedback.
- Automatically Collected Data (Usage Data)
- Automatically collected data including your IP address, browser type, device information, and data collected through cookies (refer to our Cookie Policy for more details).
How We Use Your Information
- To provide and maintain our services, including processing orders and managing accounts.
- To provide customer support and respond to inquiries.
- To personalize your experience on our site through tailored recommendations.
- For research and development purposes to improve our platform and services.
- To send marketing and promotional communications with your consent.
Information Sharing (Disclosure)
- Service Providers: We share your personal data with service providers who assist us in providing our services, such as payment processors, hosting providers, analytics, and IT support.
- Business Partners: We may share information with our business partners for co-branded services or promotions if applicable.
- Legal Reasons: We may disclose your information if required to do so by law, or in response to subpoenas or other legal requests, or to protect rights or safety.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Rights
- The right to access your personal data we hold.
- The right to rectification of inaccurate personal data.
- The right to erasure of your personal data (the right to be forgotten).
- The right to object or opt-out from processing of your personal data.
- The right to data portability where applicable.
Security Measures
We are committed to implementing technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, destruction, or alteration. This includes using encryption, firewalls, and secure server facilities.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated by posting the new policy on our website. We encourage users to review this policy periodically to stay informed about our practices.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please direct them to the support form available on our website.